Common questions about how GNH USA sources, supplies and ships pharmaceuticals worldwide. Can't find your answer? Send an enquiry or contact us — we respond within one business day.
FAQ
Questions, answered
What does GNH USA do?
GNH USA is a US-based pharmaceutical distributor serving customers worldwide. We provide comparator sourcing for clinical trials, named-patient supply of unlicensed and orphan medicines, clinical-trials supply, dossiers and stability studies, pharmaceutical contract manufacturing, and WHO GDP-validated cold-chain logistics.
Where is GNH USA based and which markets do you serve?
We are based in Charlotte, North Carolina, in the United States, and we serve patients, hospitals, sponsors and trade customers worldwide. We source products from more than 60 regulator-approved markets to supply wherever they are needed.
Is GNH USA WHO GDP certified?
Yes. GNH USA meets WHO Good Storage and Distribution Practice (GSDP) requirements and holds ISO 9001:2015 certification, alongside GS1 registration and a Dun & Bradstreet listing. Our warehousing and transport operate under Good Distribution Practice.
What is comparator sourcing?
Comparator sourcing is the procurement of reference-listed drugs and active comparators used as the benchmark treatment in a clinical trial. GNH USA sources these direct from innovators and OEMs, including from Rest-of-World and emerging markets, with full chain-of-custody documentation.
What is named-patient supply?
Named-patient supply is the legal, compliant supply of an unlicensed or hard-to-find medicine for a specific, named individual patient, usually against a doctor's prescription, when the medicine is not available in the patient's home market.
How do I request an unlicensed or hard-to-find medicine?
Use our request-a-medicine form. A patient, caregiver or physician submits the medicine and details; we verify the prescription or licence, source the product from a regulator-approved market, and arrange compliant delivery.
What can you supply for clinical trials?
We supply investigational medicinal products, active comparators, rescue medication, co-medication and analytical or reference samples for sponsor-driven and CRO-managed trials, with a full source-to-site audit trail.
Do you ship temperature-sensitive medicines?
Yes. We ship biologics, vaccines and other temperature-sensitive medicines through a WHO GDP-validated cold chain, using qualified shipping boxes and optional data loggers for continuous in-transit temperature monitoring.
Do you offer pharmaceutical contract manufacturing?
Yes. We arrange toll and contract manufacturing through vetted, regulator-approved facilities, including US FDA and UK MHRA-approved and WHO GMP and WHO pre-qualified sites, with options for neutral-label and white-label production.
How does pricing work?
Pricing is manufacturer-direct and transparent, with no hidden fees. Terms of sale are prepaid unless otherwise noted in the quotation, and we negotiate contract pricing for large-volume, recurring and government orders.
What payment methods and currencies do you accept?
Wire transfer is our preferred method. We accept US dollars, British pounds, euros, Canadian dollars, Australian dollars and other currencies supported by our bank.
How do I become a supplier to GNH USA?
Manufacturers and wholesalers can submit their facility through our become-a-supplier page, including regulatory licence and GMP or GDP certification. Our QA team reviews the documentation and may arrange a virtual or on-site audit before onboarding.
How quickly do you respond to enquiries?
We respond to sourcing, supplier and partnership enquiries within one business day, with availability, lead time and indicative pricing where possible.
How do I get a quote?
Send a sourcing enquiry or request a medicine through the website with the product name, strength, form, pack size and quantity, and our team will respond with availability, lead time and pricing.
Still have questions?
Talk to our sourcing team
Tell us what you need and we'll come back within one business day.